Summary Description
We are seeking a skilled Virtual Healthcare Liaison to facilitate communication between healthcare providers and patients in a virtual environment. Your role will focus on ensuring a seamless patient experience and supporting providers in delivering high-quality care.

Responsibilities

• Serve as the primary point of contact for patients, addressing queries and scheduling appointments.

• Assist healthcare providers by coordinating virtual consultations and managing patient records.

• Educate patients about telehealth services and troubleshoot technical issues.

• Communicate effectively with providers to relay patient concerns and feedback.

• Maintain confidentiality and adhere to HIPAA regulations.

Skills and Qualifications

• Bachelor's degree in Healthcare Administration or related field.

• 2+ years of experience in patient coordination or virtual healthcare roles.

• Strong interpersonal and communication skills.

• Proficiency in telehealth platforms and EMR systems.

• Knowledge of medical terminology is a plus.

Work Location

• Remote/Hybrid, with potential on-site visits as needed.