Client Success Advocate
Shilpa Das
Customer Relations
Aug 3, 2024
Summary Description:
Join our team as a Client Success Advocate to build meaningful relationships with clients. This role focuses on delivering exceptional client experiences by acting as the main point of contact and ensuring their success.
Responsibilities:
Manage client relationships to maintain satisfaction and trust.
Address client queries and coordinate internally to resolve issues.
Identify opportunities to enhance client engagement and retention.
Skills Required:
Excellent relationship management and communication skills.
Strong problem-solving abilities.
Qualifications:
Bachelor’s degree in business, healthcare, or related fields.
Experience:
2–4 years in client-facing roles.
Work Location: Office-based with flexibility for hybrid arrangements.
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