Client Success Advocate

Shilpa Das

Customer Relations

Aug 3, 2024

Summary Description:
Join our team as a Client Success Advocate to build meaningful relationships with clients. This role focuses on delivering exceptional client experiences by acting as the main point of contact and ensuring their success.

Responsibilities:

  • Manage client relationships to maintain satisfaction and trust.

  • Address client queries and coordinate internally to resolve issues.

  • Identify opportunities to enhance client engagement and retention.

Skills Required:

  • Excellent relationship management and communication skills.

  • Strong problem-solving abilities.

Qualifications:

  • Bachelor’s degree in business, healthcare, or related fields.

Experience:

  • 2–4 years in client-facing roles.

Work Location: Office-based with flexibility for hybrid arrangements.

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