Customer Outreach Specialist

David Chang

Customer Relations

Jul 3, 2024

Summary Description
We are looking for a proactive Customer Outreach Specialist to initiate meaningful interactions with prospective and existing clients. You will play a key role in driving engagement, building relationships, and promoting our services through effective communication strategies.

Responsibilities

  • Identify and reach out to potential clients through calls, emails, and other communication channels.

  • Build strong relationships with customers to understand their needs and provide solutions.

  • Collaborate with the marketing team to implement outreach campaigns.

  • Maintain detailed records of customer interactions and feedback.

  • Achieve outreach goals and contribute to the company’s growth.

Skills and Qualifications

  • Bachelor's degree in Marketing, Communications, or a related field.

  • 1–3 years of experience in customer service or outreach roles.

  • Exceptional communication and interpersonal skills.

  • Proficiency in CRM tools and outreach platforms.

  • Ability to multitask and work in a target-driven environment.

Work Location

  • Office/Hybrid, based on project needs.

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