Customer Outreach Specialist
David Chang
Customer Relations
Jul 3, 2024
Summary Description
We are looking for a proactive Customer Outreach Specialist to initiate meaningful interactions with prospective and existing clients. You will play a key role in driving engagement, building relationships, and promoting our services through effective communication strategies.
Responsibilities
Identify and reach out to potential clients through calls, emails, and other communication channels.
Build strong relationships with customers to understand their needs and provide solutions.
Collaborate with the marketing team to implement outreach campaigns.
Maintain detailed records of customer interactions and feedback.
Achieve outreach goals and contribute to the company’s growth.
Skills and Qualifications
Bachelor's degree in Marketing, Communications, or a related field.
1–3 years of experience in customer service or outreach roles.
Exceptional communication and interpersonal skills.
Proficiency in CRM tools and outreach platforms.
Ability to multitask and work in a target-driven environment.
Work Location
Office/Hybrid, based on project needs.
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